Last updated: 29 July 2026
1. Who we are
This privacy policy is issued and interpreted by Shenzhen Paipaitong Information Technology Co., Ltd. (referred to below as "Paipaitong", "we", "us" or "our"). Paipaitong is the Alibaba Assets · Real Estate: Officially Authorized Channel Service Provider. Through this website (paipaitong.cn) and our related services, we provide property owners with internet-based property sale solutions and provide partner institutions with onboarding and marketing services.
2. What information we collect
When you use the services on this website, we may collect the following categories of personal information:
- Contact and inquiry information: the name, mobile number, WeChat ID, city or residential development in which the property is located, property area and other sale intention details you submit voluntarily through our inquiry form.
- Institutional onboarding information: the institution name, contact person, contact telephone number, business description and similar details you submit through an institutional partnership application.
- Account information: login credentials for back-office administration accounts (passwords are stored as salted hashes; we cannot recover them in plain text).
- Technical logs: access IP address, browser type, access time, page paths visited and similar logs used for security auditing and troubleshooting, which normally do not identify a specific individual.
3. How we use information
- To respond to your property sale inquiry and arrange for a professional consultant to contact you;
- To review and process institutional onboarding applications and provide ongoing Operations Mentoring and partnership services;
- To keep the website and back office secure and to prevent brute-force attacks, misuse and fraud;
- To comply with our obligations where required by laws and regulations or where requested by judicial or regulatory authorities in accordance with the law.
4. How we store and protect information
We use industry-standard security measures to protect your personal information, including but not limited to: HTTPS encryption across the site, limits on failed back-office login attempts, salted hash storage of passwords, and server access controls. We retain your personal information only for the shortest period necessary to achieve the purposes described in this policy, after which it is anonymised or deleted.
5. How we share information
We do not sell or share your personal information with third parties except in the following circumstances:
- To deliver the property sale or partnership service you have requested, we share it to the extent necessary with personnel who are bound by confidentiality obligations;
- With your explicit consent;
- Where disclosure is required by laws and regulations or by a competent authority.
6. Your rights
Under the Personal Information Protection Law of the People's Republic of China and other applicable laws and regulations, you have the right to access, copy, correct, supplement and delete your personal information, and to withdraw your consent to its processing. To exercise these rights, or if you have any questions about this policy, please contact us using the details below:
- Email: chenying@pptong.cn
- Telephone: 186-6585-9908
7. Updates to this policy
We may update this privacy policy from time to time. The updated policy will be published on this page and marked with a "last updated" date. Where there are material changes, we will notify you in an appropriate manner.
This page is a general privacy statement template. Before it is published externally, we recommend that legal or compliance personnel review the specific wording and scope of application.